Please note: We are trialling a new appointment system at the surgery.
Patients will now have access to booking appointments with a pharmacist, nurse prescriber, physiotherapist and dietician. The aim of the new system is that patients will be seen within 2 weeks.
Please bear with us during this transition period. Thank you for your understanding.
Urgent Appointments
If you require an emergency appointment, please contact the surgery at 8.00am, emergency appointments will be released at this time.
Online Appointments
You can book/cancel appointments online.
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Sign in to Patient Access.
Cancelling or changing an appointment
Please let us know if you do not wish to keep your initial appointment so that we can book other patients.
Sign in to Patient Access to cancel / change an appointment.
Evening & Weekend Appointments
Evening and weekend appointments are available to book online with GPs, Advanced Nurse Practitioners and Nurses.
Patients can book online using this link:
Rosewood Medical Centre, 30 Astra Close, RM12 5NJ: https://bookings.herohealth.net/s/8gq2vqps.
If you have any issues booking an appointment please contact the practice.
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Our out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
Home Visits are only carried out on patients who are not able to attend the surgery. Where possible please try to telephone before 10.00am, so that the Clinician can plan the day and arrange a visit if required. A GP may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance. Home visits are only available for patients who are housebound because of illness or disability.