Suggestions
We would like to hear from you for any suggestions that would assist in improving our services. Please write to us or call us and we will make every effort to explore your suggestions.
Complaints
We make every effort to give the best service possible to everyone who attends our practice. However we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. Simply contact the Practice Manager and she will set all the necessary wheels in motion. We are continually striving to improve our service. Any helpful suggestions would be much appreciated.
Or, you may wish to contact
NHS England
PO Box 16738
Redditch B97 9PT
Tel: 0300 311 2233 (Monday to Friday 8.00am to 6.00pm)
By email to: england.contactus@nhs.net